professional mobile body repairs and re-finishing
call direct 07790 290830 or complete our enquiry form

 
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Honest John

Repairs

We offer a wide range of repair options and ways to improve the finish of your vehicle and will be happy to discuss your needs and expectations.

We can repair most vehicles; cars, motorbikes, vans, commercial and agricultural by accurately matching the paint colour using our calibrated digital spectrophotometre to create the perfect bespoke paint colour, individually adjusted to perfectly match the existing finish or your own vehicle.

Crash repairs using salvage parts

When repairing a damaged car, it is often possible for prangFIX to source the exact parts in the same paint finish from a salvage agent, forum or specialist parts contact. This means the repair cost can be vastly reduced as there is no need to panel beat, fill, primer, paint and lacquer the parts so the labour and materials costs are less. The fitting of genuine original manufacturer’s parts of the same age, spec and colour retains the quality and originality of the vehicle as opposed to re-spraying large areas of the vehicle to try and blend in faded paintwork. This is also preferable to using non-original cheap pattern parts from motor factors-which many bodyshops do to maximise profits.

By using quality colour matched parts and carrying out a mobile repair, we can:

  • Save money; we buy our parts intelligently and pass on the savings in the cost of materials. Our system is also highly efficient with labour times, reducing the overall cost.

  • Reduce inconvenience; once the parts are sourced, the car can usually be repaired at your home in one day reducing hassle-there is no need to disrupt your routine and no need for a courtesy car.

    Other repairs can be combined as needed, such as machine polishing and paint repairs.

  • Help the environment; this is recycling at its very best and the fitting of these parts is an ethical way to repair a car. Why have new panels, paint and fittings manufactured and sent across the globe when the matching part is here in the UK and fitting it will mean there is no paint or solvent use.

  • Retain the originality of the car by using genuine parts; even an expert will find it very hard to tell a repair has been carried out when all the parts and paint are original-there is no blending in the paint colour, no overspray etc. Using the exact same factory parts improves the long term quality of the car and protects the resale value. For example, this would completely fox webuyanycar, who use a paint thickness reader to pick up on paint repairs before finalising their offer price.

Some examples of our repairs:

This 2004 Suzuki Wagon R which was damaged after skidding on ice. The damage consisted of a badly damaged wing, dented door, scratches to many panels and a front bumper dented and pushed out of shape. The owner had decided against a traditional bodyshop repair due to the value of the car and had discussed the repair with me on a Friday afternoon. By Friday evening the parts were ordered and the following week the parts arrived and were quality checked. The prangFIX van then visited the home address to carry out the repair which took less than 5 hours on site as opposed to the 7 days needed by the bodyshop. The replacement wing was fitted, the bumper re-shaped, the dents removed with PDR and the scratches removed by machine polishing. Read the testimonial.

Crash repairs using salvage parts

This Ford Focus had damage to the rear door requiring a door skin and the owner decided against the bodyshop route after having a quote for the repair and being told the price and the fact the car would be out of us for several days while the repair was carried out. Using our specialist software and trade contacts we sourced the exact complete matching door from a Focus of the same year, colour, trim and model, which simply bolted onto the car. Parts were ordered same day and the car was fixed at the home address in under two hours at an agreeable price. The owner saved money and did not lose the use of the car.

Crash repair using salvage parts Ford Focus

This Renault Megane had sustained frontal damage from a pheasant impact and the owner had wanted to repair the car economically without affecting his insurance or losing the use of a busy car.

We ordered an exact OEM replacement bonnet from a salvage dealer which arrived in 48 hours, the car was then fixed at the roadside in under two hours at the owner’s convenience at less than half the cost of repairing the bonnet.

parts replacement -renault

This Kia Picanto was damaged by a third party and the young owner did not want to report the damage to their insurance company as they were rightly worried about paying an excess and any problems or raised costs when renewing the policy. We sourced an exact match genuine Kia bumper and inner splashguard the very same day from an accident damaged car of the same model, spec and year and the parts were fitted at the owner's convenience in under three hours bringing the car back to perfect factory condition at a price less than the insurance excess.

kia salvage parts

This car (Peugeot 206 5 door) was damaged by a third party and due to the cost of claiming on the insurance or sending the car for repair, the owner had lived with the damage for some time. The owner showed me the car by chance while I was repairing another car in the town centre and was surprised at our low cost solution of fitting a salvage panel. The job was immediately booked, the parts sourced same day and the repair carried out in under three hours to the owner’s complete satisfaction.

Crash repair using salvage parts Peugeot 206 5 door

Larger repairs

It is also possible to combine using bolt on salvage parts with a traditional paint repair to bodyshell areas so that a large repair so be carried out cost effectively. This is popular with owners of Cat C or Cat D cars wishing to repair them and resell them for a profit, or with clients having a cherished car that is "beyond economical repair" who wish to repair it and keep it for years to come.

Bumper Scuffs

bumper scuff

Cars are now larger, more rounded and have poorer visibility making them harder to judge, which makes it all too easy to scuff a bumper. The bumper edges are highly visible and damage can ruin the look of an otherwise tidy car resulting in a loss of retained value.

The repair process

The process involves accurately matching the paint by using three readings from our digital photospectrometre which prepares a bespoke paint colour adjusted for any differences from the original factory finish. It can be surprising how different the actual colour on an older or previously repaired car can differ from paint simply mixed to the standard factory code. This can be due to previous paint repairs, sun damage or on-going deterioration. A better match makes a better repair.

The car is then masked off to protect against overspray and damaged area is first prepared to a high standard by fully cleaning and de-greasing the complete bumper, abrading away the damage, repairing any holes or cracks and filling any deep scars remaining with a specialised plastic filler. To give a lasting finish, specialist plastic adhesion chemicals are then used to provide a base for the recommended primer type and colour. Coats of primer are then added and expertly smoothed by a number of stages to make the damage disappear completely before curing with infra-red technology.

When ready, the bespoke colour is applied over several coats. The first coat is applied, then coats are built up and inspected. If your car has a metallic or mica finish, a final coat is sprayed with a differing technique to the previous coats, in order to get the effect particles to “lie down” and match the original finish. This is known as a drop coat. When the colour match passes the quality control inspection, it is flash dried with ceramic heat guns and de-contaminated to prevent any risk of dust.

The clearcoat lacquer is then applied until a high quality gloss finish is attained, then allowed to cure under infra-red lighting.

Once dry, the entire repair area is expertly machine polished to exactly match the finish quality of the adjoining panels, then given a final detailed quality inspection before handover.

As you can see, this is a little different to the old DIY repairs!

prang-FIX will turn an ugly damaged bumper back to factory finish same-day at your home or office.

Dent Repair

There are numerous ways to repair a dented panel and we can advise the best way forward, whether that be the traditional bodyshop "pull/fill/paint" panel repair, the modern paintless dent repair technique or simple panel replacement.

If you have suffered a minor dent which has not cracked or damaged the paint, a process called PDR (paintless dent repair) may be the best way of repairing the damage whilst retaining the original finish of the vehicle. The process is best described as micro panel beating and involves the use of a range of specific industrial-strength steel dent tools to gain access and a highly specialised multi-stage technique to gently massage away the dent until the panel returns to its original form. The process is limited to certain areas but can produce superb results without the need for painting the affected panel(s).

On inspection, we can advise whether the PDR technique could achieve the results required, and if not, provide a quote for carrying out a traditional panel repair or to cost-effectively match and replace the affect panel if appropriate.

Paintless Dent Repair

paintless dent repair

There are numerous ways to repair a dented panel and we can advise the best way forward, whether that be the traditional bodyshop "pull/fill/paint" panel repair, the modern paintless dent repair technique or simple panel replacement.

If you have suffered a minor dent which has not cracked or damaged the paint, a process called PDR (paintless dent repair) may be the best way of repairing the damage whilst retaining the original finish of the vehicle. The process is best described as micro panel-beating and involves the use of a range of specific industrial-strength steel dent tools with a selection of tips, slide hammers, pin pullers and glue tabs used with a highly specialised multi-stage technique to gently massage away the dent until the panel returns to its original form. The process has limitations regarding what dents can be removed but can produce superb results without the need for painting the affected panel(s).

On inspection, we can advise whether the PDR technique could achieve the results required, and if not, provide a quote for carrying out a traditional panel repair or to cost-effectively match and replace the affect panel if appropriate.

Panel Repair

panel repair

Most cars need some kind of repair to body panels over their lifetime, be this from accidental damage or vandalism. A quality repair transforms a damaged car and restores the pre-damage value of the car.

The repair process

Firstly, the damage needs to be properly assessed and graded to determine whether a mobile repair is possible, or if an alternative method is more suitable. If needed, the vehicle either gets the attentions of our highly experienced partner panel beater, or judged that a replacement part such as a salvaged front wing could be more efficiently sourced and fitted. All part of our one-stop repair service!

If repairable, the car is then carefully masked off to protect against overspray and the damaged area is prepared to a high standard by fully cleaning and de-greasing the complete panel, abrading the area and then building up specialised fillers and/or polyester stoppers, each stage smoothed, until a perfectly smooth finish is achieved ready for priming. Unlike some repairers, we first use expensive specialist etch primers to provide the best bond possible as a lasting base for the recommended primer type and colour. This is then applied and the primer expertly smoothed over a number of stages to make the damage disappear completely before curing with infra-red technology.

We then accurately match the paint by using three readings from our digital photospectrometer which prepares a bespoke paint colour adjusted for any differences from the original factory finish. It can be surprising how different the actual colour on an older or previously car repaired can differ from paint simply mixed to the standard factory code. This can be due to previous paint repairs, sun damage or on-going deteriation. A better match makes a better repair.

When ready, the bespoke colour is applied over several coats. The first coat is applied, then coats are built up and inspected. If your car has a metallic or mica finish, a final coat is sprayed with a differing technique to the previous coats, in order to get the effect particles to “lie down” and match the original finish - this is known as a drop coat. When the colour match passes the quality control inspection, it is flash dried with ceramic heat guns and de-contaminated to prevent any risk of dust.

The clearcoat lacquer is then applied until a high quality gloss finish is attained, then allowed to cure under infra-red lighting.

Once dry, the entire repair area is expertly machine polished to exactly match the finish quality of the adjoining panels, then given a final detailed quality inspection before handover.

As you can see, a technical system is used to ensure a high-quality repair.

prang-FIX will use a practical approach to returning a damaged panel back to a factory finish same-day at your home or office.

Vandal damage and envy scratches

There are few things more infuriating than damage caused by mindless vandals. Whether it is a car keyed on several panels, scratched by having shoes or items dragged across the finish, having parts such as the mirrors, wipers or aerial damaged, or having been dented or damaged by chemicals, we can put it right.

Scratches may just be caused by daily use or general wear and tear on a working car, but better to have them repaired now and have the benefit of the repairs for longer!

The repair process

Firstly a detailed assessment of the damage is carried out and the repairs graded into the right category:

What starts off as a disaster can be rectified swiftly and depending on the damage, it may be possible to request a budget repair which protects against further damage and greatly improves the damage to the extent that your eye is not drawn to it, eg where the clearcoat is rectified with a micro-fine brush.

Whatever the damage, we have a sympathetic ear, a practical approach and a choice of repair options and service levels

prang-FIX will turn a vandalised, damaged vehicle back to factory finish same-day at your home or office.

Rust Spot Removal

rust spot removal

A car showing signs of corrosion is not attractive and this has a significant effect on residual value. Many people believe a full respray is needed to put it right, however this is simply not the case. Using the latest tools and photospectrometre bespoke paint matching, an unsightly area of rust can be dealt with to restore the appearance and value of your car.

The repair process

Firstly, the areas need to be properly assessed and graded to determine whether a cost-effective and quality repair is possible, or if a replacement part could be more efficiently sourced and fitted. All part of our one-stop repair service!

If repairable, the car is then carefully masked off to protect against overspray and the damaged area is prepared to a high standard by fully cleaning and de-greasing the complete panel, diligently grinding out any remaining rust to reach the original metal, applying a specialist rust killer and preventer, curing this by infra-red or ceramic heat guns.

Any depressions or holes are then professionally filled with the relevant product, finishing off with a fine detail polyester stopper, each stage smoothed, until a perfectly smooth finish is achieved ready for priming. Unlike some repairers, we first use expensive specialist etch primers to provide the best bond possible as a lasting base for the recommended primer type and colour. This is applied and the primer expertly smoothed over a number of stages to make the damage disappear completely before curing with infra-red technology.

We then accurately match the paint by using three readings from our digital photospectrometre which prepares a bespoke paint colour adjusted for any differences from the original factory finish, allowing for any differences from the actual colour code caused by previous paint repairs, sun damage or on-going deteriation. A better match makes a better repair.

When ready, the bespoke colour is applied over several coats. The first coat is applied, then coats are built up and inspected. If your car has a metallic or mica finish, a final coat is sprayed with a differing technique to the previous coats, in order to get the effect particles to “lie down” and match the original finish - this is known as a drop coat. When the colour match passes the quality control inspection, it is flash dried with ceramic heat guns and de-contaminated to prevent any risk of dust.

The clearcoat lacquer is then applied until a high quality gloss finish is attained, then allowed to cure under infra-red lighting.

Once dry, the entire repair area is expertly machine polished to exactly match the finish quality of the adjoining panels, then given a final detailed quality inspection before handover.

As you can see, this is a great alternative to a full respray and a number of individual spots can be dealt with in this way to return your car to perfect condition.

Please note that we do our utmost to treat any rust found, by using specialist chemicals and processes, but cannot guarantee that rust will not return at some stage to repaired areas.

Machine polishing and paint correction

machine polishing

Over the years, a vehicle can get scratched from daily use and the harsh environment it is subjected to.

Road salt, car washing, rubbing against hedges, chemical usage and the atmosphere all take the shine off the paint which can be restored by a professional carefully removing a microscopic layer of topcoat with a specialist machine and a graded, stepped range of abrasive pastes and polishes.

This process is a far more advanced, consistent and effective alternative to the DIY “T-Cut” method and can absolutely transform tired or scratched paint finishes.

It is increasingly being requested by owners of brand new cars, unhappy with the “orange peel” effect their new car’s “Eco” paint finish comes with.

The owner of a new W212 E-Class Mercedes was horrified with the finish of his new car compared to his previous W124 E-Class and highly relieved that, following a professional machine polish, a similar high quality mirror finish was achieved. He no longer wished to reject the car.

The polishing process

Unlike the old T-Cut hand polishing methods, the modern technical machine polishing process can bring about a transformation to worn, faded, scratched or damaged paintwork.

defects

The paint layers on a modern car are shown on the diagram above which illustrates the paint layers found on your car. If the damage only affects the clearcoat layer, then machine polishing can bring about a full repair. The other picture shows a fault commonly found on modern cars: orange peel effect which gives a poor finish and does not reflect the light consistently.

The process involves the careful use of graded abrasive papers and liquid abrasive polishes, each with a different specific use, together with a slow-start, low speed specialist machine tool with professional graded mops or pads. The process, in expert hands, can bring about spectacular results when it was thought a respray was needed to rectify faded or defective paint or to remove extensive scratching.

The repair is carried out in stepped stages, starting with the abrading of the surface with 1500 then 2000 grit wet and dry abrasive papers in the case of paint correction, then moving onto a coarse particle liquid professional polish, through the medium particles, to a fine particle polish, then micro-fine “anti-swirl” polish to eliminate any “halo” swirling on the finished panel. Put simply, the initial stages remove more detritus and damage swiftly, the intermediate stages then remove any swirls caused by the removal process, the final stages provide a super-smooth gloss finish.

Getting this process right is a job for an experienced professional with the correct tools and consumables. It is all too easy for even a well equipped DIYer to mis-judge this job, resulting in patchy results, mismatched panels, or the most common mistake-aggressively polishing through the clearcoat to the matt colour base-coat, ruining the panel, which then requires re-painting.

If you have tried to do this yourself, removed the initial damage but cannot get the area to shine up, this is what has happened-please call us so we can help-it is easily the most common DIY repair issue we deal with.

Another mistake commonly seen with machine polishing is the operator not taking into account the original factory finish of any panels surrounding the panel to be polished. With skill, it is possible to achieve a glossy, mirror finish-but if the surrounding panels have the slight orange peel effect of many modern manufacturers, it will stand out as much as a colour difference. Depending on the circumstances, it may be possible to blend out the high polished areas along the vehicle, or best just to carry out the process to the full vehicle.

As long as the damage does not break through the clearcoat, this process is the best way forward.

If the scratch or damage does go deeper, the options are either or both a:

Panel repair to eradicate the damage and replace the primer, colour coat and lacquer as needed.

Budget repair To carry out as much of a repair is possible through polishing and then to use microfine brushes and photospectrometre matched paints and lacquers by hand to improve the appearance so as not to draw the eye to it. This will also reduce further corrosion or peeling, but does not match the full panel repair standard.

We will offer friendly, helpful advice on the best way forward for you and your car.

prang-FIX will carry out professional paint polishing and correction, same-day at your home or office.

machine polishing

An example of how scratch removal can remove damage completely can be seen above, where an accident damaged VW wing was made perfect after our multi-stage polishing process, finished with coats of protective wax.

machine polishing: Vauxhall Astra 5 door

This higher mileage car was purchased at auction and was being prepared for retail sale. The owner had tried without success to improve the damaged paintwork and having used our services before, chose to have the entire car machine polished and detailed so it attracted the best price. The results were outstanding and the owner was very pleased when the car sold at the desired price within days.

Alloy Wheel Repair

The fashion is now for large alloy wheels with low profile tyres, which unlike a traditional wheel and tyre are very vulnerable to damage and cannot just shake off a touch along the kerb. With the style of modern cars making it hard to judge where the wheels are, kerbing a wheel at some stage is almost inevitable.

Alloy wheels can deteriorate after very minor damage or years of being subjected to salt, brake dust and harsh chemical cleaners, resulting in discolouration or peeling.

An ugly wheel or wheels can really spoil the look of any vehicle and a quality repair can transform the overall appearance.

Over time, if untreated, further deterioration can result in pressure loss which is a safety issue.

The repair process

Firstly, the wheel or wheels need to be properly assessed and graded to determine what the best repair method will be.

For rim and spoke scuffs or minor damage, on-site repair is possible, but if the wheels have extensive age related deterioration or significant damage, they may need replacement parts or referral to one of our partner repairers as part of our one-stop service.

If repairable, the removed wheel is deep cleaned using a high strength wheel-specific cleaning liquid to remove all traces of grime and brake dust, then carefully degreased and prepared with abrasive pads.

The paint colour is expertly matched and blended, or discussed if the custom colour change service is requested.

If needed the tyre is then removed off the rim with an industrial tyre machine and the tyre bagged and masked off to protect against overspray. The damaged area is then prepared to a high standard by expertly grinding away any damage with industrial air tools and then applying specialist alloy fillers.

The repair is then carefully smoothed until ready for priming. Unlike some repairers, we first use expensive specialist etch primers to provide the best bond possible as a lasting base for the recommended primer type and colour. This is then applied and the primer expertly smoothed to make the damage disappear completely before curing with infra-red technology.

When ready, the matching or chosen colour is applied over several coats. The first coat is applied, then coats are built up and inspected. The majority of wheels have a metallic finish in a silver to grey colour so, a final coat is sprayed with a differing technique to the previous coats, in order to get the effect particles to “lie down” and prevent patchiness.

When the colour quality passes the quality control inspection, it is flash dried with ceramic heat guns and de-contaminated to prevent any risk of dust.

The clearcoat lacquer is then applied until a high quality gloss finish is attained, then allowed to cure under infra-red lighting. If needed, this stage is then repeated.

Once dry, the wheel is expertly hand finished and then given a final detailed quality inspection before the tyre is refitted to the rim, inflated to the correct pressure and refitted to the correct torque settings.

As you can see, this is a much more professional long-lasting repair than any DIY repairs involving a can of wheel silver!

We can also carry out colour changes to a set of wheels to modify or change the look of your car and give it an individual look.

Repairing a wheel with the tyre in place

Repairs involving keeping the tyre on the rim may not last long as the back of the rim bead can trap water in and can cause paint to peel/flake. This is why we remove the tyre off the rim unless instructed otherwise.

Lacquer choice

A new UV lacquer is used by some companies, who list the key advantages of a short curing time, but we have found this a disadvantage that it only dries under the supplied UV lamp/oven and that any area not directly treated by these strong UV rays, eg the inner spokes or the back of the rim lip doR not dry and remain tacky forever- resulting in a durability issue. We were keen to use this new product, until we found this substantial flaw.

We therefore continue to use our high durability 2k/2 pack clearcoat lacquer to give the best results possible.

prang-FIX will turn an unsightly scuffed alloy back to factory finish same-day at your home or office.

Parts replacement

Unlike SMART repairers who only carry out very minor paint repairs without replacing any parts, prang-FIX have a practical approach to damage repair and can quote for and source a variety of commonly damaged beyond repair items which can be colour matched if needed and fitted at your convenience, for example:

  • Door mirrors; electric, manual, heated, coloured or folding
  • Trim strips; grey/black or coloured coded
  • Complete bumpers or bumper pieces
  • Grilles, vent covers, fuel flaps, mirror caps
  • Sill covers, lower skirts
  • Car badging, lettering and logos
  • Matching an alloy wheel to a beyond repair item

We have years of experience sourcing parts through forums, clubs, internet sites and breakers and provide this service to enable a cost-effective repair which saves you the hassle of searching and making phone calls.

This service is particularly popular for smashed or damaged door mirrors, which can be supplied, colour coded, fitted, wired up and tested at a price similar to just buying the unfitted part from the main dealer.

We also colour-code and fit certain parts supplied by you. Please ask for details.

parts replacement

The Rover 100 Kensington above was looking tired and tatty with scuffed and cracked grey plastic bumpers and a poor DIY paint repair to the front wing.

The owner thought it best to repair and colour code the bumpers but leave the wing repair as was, yet we managed to source perfect colour coded items off a higher specification model of the same colour and year, via a contact on the Rover internet forum.

After fitting the new parts (including the front wing and a missing wheel trim) then giving the car a machine polish, the results were spectacular and the appearance of the car was transformed-all within the original budget for just painting the two bumpers.

We do not know of another mobile repairer who would have offered this option.

Years of practical experience help us assess every repair individually and offer you a variety of options.

parts replacement -renault

This is another example of our parts sourcing service. The owner of the above Renault Megane enquired if this bonnet could be repaired and we advised that it was possible for us to source and fit the exact matching part to best match the vehicle.

After searching through forums, breakers and the internet a perfect match was sourced and couriered for us to fit, align and polish.

The owner was delighted with the result.

Headlight Hazing Removal

Most exterior car lights, particularly the vulnerable headlights are prone to the lenses losing clarity over the years, either from weathering, abrasion, sun damage or deterioration of the materials used. This results in a poor appearance of the light itself and has safety implications as the opacity reduces the level of light emitted, making the car car less visible, and in the case of headlights, reducing the brightness of the lights reduces visibility.

We use a number of methods to improve this damage and the results are excellent. In the worst case, where the lens has minute fractures and cannot be saved, the addition of a repair gel is a good short term solution to improve appearance until the car is sold or a new light is fitted-another service we can offer.

hazing

We are always happy to discuss repairs and polishing, offer helpful free advice or just point you in the right direction if you are not sure what to do! No obligation; just call 07790 290830 for a chat, email us at info@prangfix.com with photos if possible or complete the enquiry form

 
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prang FIX - bumper scuff, panel repair, alloy repairs and rust removal in and around Leominster, Herefordshire

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